Please read this policy carefully. This is the Refunds Policy at TheVincentMedia.
It is important to note that by subscribing to our services you are fully agreeing to our Refunds Policy. You as a customer agree to pay and take responsibility for all charges made in accordance with your subscription and these policies.
To be fair, no exceptions are made.
Refunds Policy
TheVincentMedia offers several non-tangible irrevocable goods that we DO NOT issue refunds once the order is completed. You, as a customer are responsible for understanding this upon subscribing for any services on www.TheVincentMedia.com.
Contact Us
If you have any questions about our Refunds Policy, please contact us: contact@thevincentmedia.com
Cancellation
You may cancel at any time prior to the end of your subscription period. No prorated refunds are provided for cancellations made before the end of the subscription period.
Monthly subscriptions
Our monthly subscriptions automatically renew at the end of each billing cycle which equals one month after you subscribed and made a payment to TheVincentMedia. Monthly subscriptions come with no contracts, cancel anytime! To avoid auto-renewal, you MUST send in a cancellation email three business days before your next billing date. No exceptions are made.
Subscriptions over one month
Any subscriptions over one month are considered binding contracts. This means you cannot get a refund for any reason. Any subscriptions over one month will auto-renew at the end of the billing cycle. To avoid auto-renewal, you MUST send in a cancellation email three business days before your next billing date. No exceptions are made.
How do I cancel my TheVincentMedia subscription?
If you would like to cancel your TheVincentMedia subscription before the next billing date simply email contact@thevincentmedia.com with the following information:
Subject line: Please write the word ‘Cancel’
*Again, in order to avoid auto-renewal you MUST send in your cancellation email three business days before your next billing date.
Failed charges
If TheVincentMedia is unable to bill your credit card, we have the right to terminate service immediately. Subscriptions that have been terminated may be reactivated if valid payment information is entered and we can successfully charge the card for all debits made on the account since the failed charge.